Our mission and vision is centred around a family owned and run business that wants the clients to truly feel the quality of care is coming from the heart . We are all working towards the same goal to make the clients feel as though they’re being cared for by family essentially. Because the business is started and primarily run by family we aren’t just another NDIS provider with a horde of employees , we are a family working for family so we strive for the best each day and that rubs off on our clients.
It’s what sets us apart from other providers because we aren’t just going to work for a pay check and clocking out when we are finished , we are constantly finding ways to improve and better ourselves our approaches and our care
Our Proud History
Hearts and Hands We’re committed to helping people by offering access to a range of exceptional services – all built around the client’s needs. While we’re still a young company, we carefully select our Managers and staff looking for experience, compassion and most importantly – shared values.
Not all NDIS Providers are created equal. With us, we always put the client first. Care should be shaped around individuals, putting their choices at the centre of all the services that support them. This approach shapes everything we do – from the planning stage down to the practical tasks we do for our clients each day.
Our mission and vision
Hearts and Hands wants its clients to have choice and control over their life. We will support our clients through their journey to get better than expected results.
We believe that quality care is a basic human right. We want our clients to have a sense of support, inclusion and community.
Our Team
Our staff are our backbone. We place a premium on human dignity and mutual respect. Our workplace culture encourages continued development, supports initiative and good judgement, and recognises outstanding achievement.
We share our ideas, knowledge, and expertise to achieve our goals. Our collective efforts are the foundation of our reputation for excellence, and together we make a difference in people’s lives every day.
John Patti
Director
His role includes client management, staff training and the smooth and innovative operations of our care program and overall success.
Wanda Brooks
NSW Care Coordinator
She manages the delivery of high-quality services and outcomes for clients and ensures all services are delivered in a timely manner. Our Clients love her.
Our Staff
Equal & Culturally Diverse
We are an equal opportunity employer who employs people from all walks of life, ages, genders, and any cultural background.
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